Posts Tagged ‘customer service’

Online shipping redux

We have caught up with our online order shipping. All of you hoping to get your packages before Christmas…well, it’s in the hands of the postal service now. Thank you all!

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Online shipping update

All orders that came in over the weekend have been shipped. Any orders that came in today will be shipped tomorrow. Thank you!

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Last-minute online shopping

We got about twice our usual number of orders this weekend–it appears a lot of people are procrastinating right up to the edge of the online shipping envelope. We will do our absolute best to get all orders processed and shipped today, but we will ship them in the order we received them. With any […]

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Rental program

Announcing our rental programs: We rent games and movies! Video Games: $1.50 per day or $6.00 per week Movies: $1.00 per day or $3.00 per week We also do a monthly rental program. For $20 per month you can have two items out at a time for as long as you wish. Or bring one or both […]

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Building a better video game store

When we set out to create VIP Gamestore Bill and Reed pulled from their 10+ combined years of experience in selling video games in three different stores. In every place they worked there were things they liked and things they didn’t like. Some store policies they felt really benefited the customer, and as a result, […]

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